A parcel from a European online store?Pick up in France or forward to Switzerland.
Shop European websites that deliver to France. We receive your parcel there for you.
How does it work?
A simple 3-step service to receive parcels in France
Choose a pickup point
Choose a Relais Frontière pickup point in France near you.
Have your parcel delivered
Use the displayed address for your online order. We notify you when it arrives.
Pick it up
Bring an identity document and your pickup code.
Our pickup points
Discover our partners near the French-Swiss border
Our guides
Practical information for cross-border parcel delivery
Why parcel forwarding prices can change after arrival in France
Learn why the final price for forwarding your parcel from France to Switzerland may change after physical measurement and how to manage your expectations.
How to Request a Tailored France to Switzerland Forwarding Quote
Learn how to get a personalized shipping estimate for forwarding your parcels from France to Switzerland when your store does not ship internationally.
Why your parcel forwarding tracking number may not be active yet
Discover why your parcel forwarding tracking number might be delayed and how to navigate the process for shipments from France to Switzerland.
Important information: Relais Frontière offers parcel reception in France and a separate forwarding service to Switzerland. When collecting in France, you remain responsible for your own border-crossing formalities.